ACMO Manager's Blog

The ACMO Blog is a peer-to-peer resource exclusively for Registered Condominium Managers (RCMs) to share tips, advice, and experiences with fellow condominium managers and those within the condominium industry.   

If you are an RCM Member and have a blog post that you would like to share, send it to editor@acmo.org.

For Associate Members interested in sponsored content opportunities, please contact ads@acmo.org.


Building Trust by Communicating with Condominium Residents
Given the number of moving parts involved in the operation of a condominium corporation, communication is key to maintaining a strong relationship between the resident, board of directors, building staff and management team. Condominiums have a unique challenge to effectively blend business and community which at times can cause friction.

Measuring Value in a Condominium Setting
Value in a business environment is a concept that has many different interpretations. In our personal lives we all know what we value most – our families, our homes, our friends, our happiness. In business, the focus is different. Or is it? At its most basic, business value is...

Is the Condominium Industry ready for $500,000 Deductibles?
Is this even possible? The answer is yes, it is possible and it is happening before our very eyes. Although this is certainly not the norm at this time, this writer is aware of no less than six Condominium Corporations with just such a deductible and there are many...

Don’t Get Caught; Be Ready for the Inspection
THERE ARE SEVEN THINGS that a manager needs to have to be compliant should an inspector from the Ministry of Labour randomly visit the site.

Fighting Crime in Condominium Communities
Condominium communities are populated by a wide variety of individuals from all walks of life. In any given day, you will also have a number of visitors to residents, trades persons, and residents of neighbouring communities on corporation property.

Condominium Management: A “Booming” Profession with Ample Reward
Condominium management may not be on the top of the list on career day, however this industry allows individuals from a variety of backgrounds to use their soft skills and grow through opportunities and learn from experiences.

When and How to Change Contractors
As Condominium Managers, a large part of our role is engaging third party trades or contractors to direct the maintenance and repair of the common elements of our clients.

How Condo Managers Can Stand Out in 2019
As of November 2017, every condominium manager in Ontario is required to hold a valid licence issued by the Condominium Management Regulatory Authority of Ontario (CMRAO).

Working with Condo Boards that Want to Manage
In previous blog entries, we reviewed Advice for New Condominium Managers, and How to Successfully Transition to a New Property. So you’ve started your career (or are still advancing it) and you’ve set yourself up for success in your new property.

Managing Morale in the Age of Licensing
Since licensing was introduced in Ontario, there has been an increased demand for qualified Condominium Managers. This has resulted in Managers moving between organizations, and it has become a game of musical chairs as the industry adjusts to the licensing requirements.